It’s harder than ever for brands to be heard above the white noise of chatter in the marketplace. We help companies achieve customer relevance at scale and superior business performance through the careful application of social business strategy.
Well it’s 2018 and not much of the same logic applies today. With 30% of millennials saying they engage with a brand on social at least once a month, your strategy can’t be only about existence. Brands must be fully invested in their social media marketing strategies and focus on engagement. Otherwise, you’ll lose out on real customers, which means serious effects on your bottom line.
Social customer service is the act of providing customer support through social media channels. ... The call center team can be easily trained to support customers via social channels. Specialized workflows, training, and software are readily available to them to resolve customer issues efficiently.
In marketing, brand management is the analysis and planning on how that brand is perceived in the market. Developing a good relationship with the target market is essential for brand management.
Campaign management implements public relations, product development, and sales to create, execute, monitor, and measure marketing programs.
Content marketing is a form of marketing focused on creating, publishing and distributing content for a targeted audience online.
Search engine optimization is the process of affecting the online visibility of a website or a web page in a web search engine's unpaid results.
Services Social Media